Returns

Requesting a return

• ·Contact info@hospitalityline.eu with your invoice number, products and quantities before sending anything back.
• ·We review the request and confirm whether a return can be accepted and how.
• ·Goods sent back without prior agreement may not be processed.

Conditions

Eligibility, condition requirements, return freight and any credit are confirmed in the applicable trade terms and in our written reply to your request. Custom, personalised and perishable goods are generally not suitable for return.

Applicable terms

Where your quotation, order confirmation or agreed trade terms contain return provisions, those apply.