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22 years of experience in the industry

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Quality control

At Hospitality Line ApS, quality control is a central part of our business philosophy. We work purposefully to ensure that all our products and services meet the highest standards within the industry, so that our customers can shop with complete confidence.

Our approach to quality control is based on the following key elements:

1. Strict quality requirements:
We only select products from suppliers that meet our strict requirements for quality, durability and functionality.

2. Careful inspection:
All goods go through thorough checks and control processes before they are sent to our customers. This ensures that they always receive flawless products.

3. Ongoing monitoring:
We constantly evaluate and update our control procedures to ensure that they meet both internal and external requirements, including applicable legislation and certifications.

4. Documentation and traceability:
Every delivery can be traced back to the manufacturer, so we can guarantee transparency and accountability throughout the supply chain.

Our commitment to quality is unwavering – it's about ensuring satisfied customers and maintaining the trust we've built up over the years.

Do you have questions about our quality control or do you want additional information? Feel free to contact us.

Trading conditions BarGear's trading conditions provide you as a customer with a comprehensive understanding of the conditions that apply when you trade on their platform. These conditions cover several aspects, from payment and price to delivery and personal data policy. § 1 Payment and price § 1.1 All our prices are in Danish kroner (DKK), incl. VAT and any mortgage. § 1.2 We only deduct the purchase amount when the item has been dispatched from BarGear. A larger amount than has been approved by the customer can never be withdrawn. § 1.3 You can only pay with Dankort, Visa Dankort, Visa, mobilepay, MasterCard and Dinners Club. No fee is charged for payment by payment card. § 1.4 In order to shop with us, you must of course be 18 years of age, as required by Danish law. § 1.5 EAN customers are asked to contact customer service before purchasing. § 2 Delivery § 2.1 We deliver via PostNord Danmark, i.e. delivery time guarantee etc. is subject to PostNord services. Typically, the package will arrive after 1-3 working days. We aim for all orders to be dispatched the next business day at the latest. § 2.2 In the event that we cannot deliver a drink package completely as advertised, we will try to compensate with an alternative. § 2.3 You can also choose to collect your order from our warehouse in Copenhagen S. Please note that it can only be collected once we have confirmed that the order is ready for collection. Shipping costs Shipping costs are calculated based on the total weight of the package. We only deliver via PostNord and the prices reflect our costs. Prices from DKK 35 for delivery to PostNord Parcelshop. Delivery is via PostNord, whereby an expected delivery time is 1-6 working days. Some products are not in stock - See the delivery time on the product's information page. If you are not at home when the package is delivered, you will receive a message from PostNord where the package can be collected. However, we recommend ordering well in advance to make sure the order is ready for the purpose. Packages to Bornholm and the small islands must allow an extra day for delivery. All our shipments are assigned a Track & Trace number, so you always know where the package is. If a package is not picked up and sent back, the purchase will be cancelled, offset by the shipping cost to and from the customer. Conclusion of agreement. § 3 Access to the contract after conclusion of the agreement § 3.1 Once you have ordered, you will be sent an order confirmation via e-mail. This confirmation reflects the exact content of the purchase agreement entered into by BarGear and the buyer. § 3.2 When the package has been shipped from BarGear, the buyer receives an email stating that the order status has changed and the package has been shipped. In the same email, the buyer receives the package's Track & Trace no. Section 3.3. Once the order has been placed and collection selected, the package will be ready for collection. If the customer chooses not to pick up the package within 30 days, BarGear reserves the right to cancel the order and impose a possible handling fee of up to DKK 80. § 4 Right of withdrawal §4.1 As a consumer, you have a 14-day right of withdrawal when you shop with us. §4.2 For commercial purchases, a 3-day right of cancellation is granted. §4.3 The cancellation period expires 14 days after the day you have received your item, or have the last item in physical possession, in the case of an agreement for several different items which have been ordered in one order and which are delivered individually. If the product consists of several lots or parts, the cancellation period expires 14 days after the day you receive the last lot or the last part in physical possession. If it is an agreement for regular delivery of goods over a certain period, the cancellation period expires 14 days after the day you get the first item in physical possession. §4.4 You must notify us within 14 days of receipt that you wish to cancel your purchase. The notification must be given by writing to info@bargear.dk or by using our contact form.: § 5 Complaints When you shop with us as a consumer, you have 24 months right of complaint. This means that you can either get the item repaired, exchanged, the money back or the price reduced, depending on the specific situation. It is a requirement that the complaint is justified and that the defect did not arise as a result of incorrect use of the product or other damage-causing behaviour. However, the right to complain will be limited to the product's natural shelf life if it is a question of selling food products. Always contact us before the return takes place! You must advertise within a "reasonable time" after you have discovered the lack of the item. If you complain within two months after the defect is discovered, the complaint will always be timely. If the complaint is justified, we will refund your (reasonable) delivery costs. The item must always be sent back in proper packaging, and remember to get a receipt for sending so that we can reimburse your delivery costs. § 5.2 When and if you wish to advertise a product, it must be sent to: BarGear ApS Lyshøjvej 17 3650 Beer piece Tel.: +45 31 32 03 06 CVR: 38 19 79 67 § 5.3 Note! We do not accept parcels by cash on delivery or the like. Board of Appeal: The Consumer Complaints Board If you want to complain about your purchase, you must contact us via email or phone. If we are unable to find a solution, you can submit a complaint to the Danish Competition and Consumer Authority's Center for Complaint Resolution, Toldboden 2,8800 Viborg, via this link. You can also use the EU Commission's online complaints portal, which will however mainly be relevant if you are a consumer residing outside Denmark. You will find the complaint portal here: link § 6 E-marketing: § 6.1 You can choose to receive our newsletter, which contains information about exciting news from BarGear.dk. You will only receive the newsletter if you have expressly requested it. In addition, you can always log in under "Your account" and unsubscribe/subscribe from our newsletter. § 7 Personal data policy: § 7.1 Only one person per E-mail address. § 7.2 When you register as a customer, you MUST provide the following information about yourself: Full name (used to send the goods to the right place) Email (used to confirm the order and send the invoice/attachment for your order) Address (used to send the goods to the right place) Postal code & City (used to send the goods to the right place) Telephone number (only used if there are problems with the transaction that cannot be resolved by e-mail) § 7.3 We register and pass on your personal data with the aim of being able to deliver the goods to you. The following of your information is passed on to: GLS Denmark A/S, (Hereafter vGLS) Bohus Blvd. 3, 2630 Taastrup, CVR no. DK10549744, who is the freight forwarder in charge of product deliveries on behalf of BarGear. Information passed on to PostNord: Name, address, e-mail for shop delivery service, telephone number is also provided for private shipments service, respectively e-mail and telephone number are passed on exclusively so that PostNord can inform you about when the order can be picked up / delivered. Drip: (only if you have signed up for our newsletter) Name and Email § 7.4 The personal information is registered with BarGear ApS and stored for 5 years, after which the information is deleted. We also collaborate with a number of other companies that store and process data. The companies only process information on our behalf and may not use it for their own purposes. We only work with data processors in the EU or in countries that can provide your information with sufficient protection. The data controller at www.Bargear.dk is Sander Hansen § 7.5 We store and transmit customer information encrypted (SSL), your payment is also encrypted, which takes place on secure servers (SSL). § 7.6 The information is not passed on to third parties without this being stated and no personally sensitive information is registered via Bargear.dk. § 7.7 You have the right to be informed about which information we process about you. If you believe that the information is inaccurate, you have the right to have it corrected. In some cases, we are obliged to delete your personal data if you ask for it. It can, for example, be if your data is no longer necessary in relation to the purpose for which we were to use it. You can also contact us if you believe that your personal data is being processed in violation of the law. You can write to us at: e-mail: info@Bargear.dk § 8 Price guarantee: At Bargear, it is important to us that you always get the best possible price, therefore we update our prices regularly, but sometimes we may have overlooked something! That is why we naturally offer a price guarantee on our goods so that you are always sure of being able to buy all your goods from us at the best price. If you find the same item with another supplier, simply contact us, remember to save the link, offer or advertisement as documentation. Of course, it must be exactly the same product, i.e. same manufacturer, same series, same size, color, design etc. Likewise, the item must be in substantially the same condition, i.e. if the item is discounted due to date, shelf life or defects, we will not match the price as a starting point. General Information: BarGear ApS Lyshøjvej 17 3650 Beer piece Tel.: +45 31 32 03 06 CVR: 38 19 79 67 Bargear.dk is owned by Mixology International § 9 Price runner Price guarantee: Your purchase from us is completely covered by the PriceRunner Purchase Guarantee. It ensures you up to DKK 50,000 if something should go wrong in connection with your purchase. To be covered by the Purchase Guarantee, you simply have to be a registered member on PriceRunner. Even if you are not already a member of PriceRunner and have entered our website through them, your purchase may still be covered by the Purchase Guarantee. All you need to do is register within 60 minutes of your purchase. Becoming a member costs nothing and takes less than three minutes! Sign up to get the PriceRunner Purchase Guarantee For the Purchase Guarantee to apply, it is necessary that the order is addressed to you as a private person. You have the right to compensation if something goes wrong in connection with your purchase, such as the item being damaged, an item missing on delivery, the item being incorrect or defective or the delivery not being made. The PriceRunner Purchase Guarantee compensates you as a customer for both acquisition and shipping costs and the direct financial damage you have suffered. No compensation is given for loss of value, lost income or other direct or indirect costs. Visit PriceRunner for the final terms of use and a list of categories not covered by the warranty. Yes, thank you, I would like a free Purchase Guarantee by becoming a member of PriceRunner! § 10 Cookies and log statistics: A cookie is a term for the fact that a user's behavior on a network is registered with the user himself (on the user's hard drive). In this way, the server "recognizes" the user and knows who the user is. No personally identifiable information is stored in a cookie, but rather information about the user's behavior on a website, e.g. an entered username in connection with login to a special section on the website. A cookie is stored on the user's hard drive together with cached files. A cookie is thus a text file that is sent to your browser from a web server and stored on your computer's hard drive. You can set your browser to inform you when you receive a cookie, or you can choose to turn cookies off completely. Bargear.dk uses cookies with the aim of optimizing the website and its functionalities. Cookies are used to create increased user-friendliness and to remember which products are stored in the shopping cart when you shop at Bargear.dk. If you wish to delete cookies, this can be done in Internet Explorer 6.x under the menu "Functions" -> "Internet settings" -> "Delete cookies". Log statistics are used at www.Bargear.dk and mean that a statistics system collects information that can give a statistical picture of how many visitors a website has had, where they come from, on which part of the website they leave, etc. Here at Bargear.dk, log statistics are used with the aim of optimizing the website and its functionalities and to create increased user-friendliness. By using Bargear.dk, you simultaneously accept our use of Cookies. Our Terms and Conditions are updated as a result of changes to the Terms and Conditions. The terms and conditions have been updated on 22.05.2018 cookies.